We accept returns for store credit under these conditions:
- Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return.
- We must receive your return within 15 days of your order date to be eligible.
- We are not responsible for any shipping costs during returns/ exchanges.
- Returns must be received within 15 calendar days of receiving your order (unless otherwise noted at purchase), at our warehouse. For returned items past the 15 day return period, a 25% restocking fee will be subtracted from the store credit given. The 15 days starts from the day the order was received by the customer. Returns older than 20 days will be rejected, and you will be contacted to have them shipped back to you at your expense.
FINAL SALE ITEMS: The following items are non-returnable.
- All accessories
- All hats
- All bodysuits
- All masks
- All jewelry
- All intimates
- All sale items
Defective Items:
All defective merchandise must be reported within 5 days of receiving. Merchandise that has been washed cannot be accepted for store credit.
When you place an order with Feast, please note that the shipping liability is between you and USPS. We do not make any exceptions to this policy.
Once the package has been scanned as delivered we are not responsible for lost or stolen packages.
We will replace items that are not marked as delivered and have become lost in shipping. We do have a few recommendations to help track down your package.
- Confirm that the shipping address you entered in is correct.
- Visit your local USPS office with the tracking information to see where your package is.
- Check with neighbors to see if your package got dropped off next door.
- Sometimes USPS updates tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up.
Return Address:
Include your Order Number (found in your confirmation email) and your Reason for
Return in an email to [email protected]
Feast
Attn: RETURNS
PO Box 726
Glen Rose, TX 76043
Shipping
Make sure you are shipping to a secure location. We are not responsible for stolen packages.
You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees.
All orders are processed within 1-4 days. Orders take 3-6 business days from shipment date to be delivered.
Feast offers the following shipping processes:
- USPS: First class 2-5 business days transit
$6
